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SALES FORCE

SALES FORCE Online Training

 

SALES FORCE Online training

Good online training offers the best SALES FORCE online training with the industry experts as their trainers. All the experienced certified tutors will share their experience, tips and tricks in the SALES FORCE Online training course.

 

Cloud Computing Fundamentals

  • Introduction to the Cloud Computing
  • Evolution of Cloud Computing
  • Comparisons with other computing techniques fetchers
  • Key characteristics of cloud computing
  • Advantages/Disadvantages
  • Classification of Cloud Computing
    • Based on as a service model
        • SAAS (Software as a service)
        • PAAS (Platform as a service)
        • IAAS (Infrastructure as a service
    • Based on deployment or access model
        • Public Cloud
        • Private Cloud
        • Hybrid Cloud

Sales Force CRM Concepts

  • What is CRM?
  • How CRM can help?
  • Sales force CRM Navigation terminology
  • Compare Salesforce.com CRM with other CRM products
  • Customization in sales force .com CRM
  • Introduction to sales force CRM Setup tool
    • Personal Setup
    • App Setup
    • Admin Setup

Salesforce.Com Cloud Overview

  • Sales Cloud
  • Service Cloud
  • Collaboration Cloud

 

 

Project development life cycle

Sales force editions

Apex data loader

Organization Administration

  • Set your organization’s language & locale
  • Manage currency

Customization

  • Create custom profiles & custom fields
  • Define dependent pick list
  • Customize lookup fields
  • Customize validation & formulas
  • Customize page layouts
  • Customize standard related lists
  • Use field-level security

Workflow

  • Define workflow
  • Set up workflow rules
  • Set up workflow tasks & alerts

Workflow Approvals

  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals

Security & Access

  • Create & Manager Users
  • Set organization-wide defaults
  • Learn about record accessed
  • Create the role hierarchy
  • Learn about role transfer & mass Transfer functionality
  • Profiles, Login History

 

 

Data Utilities

  • Importing overview
  • Learn about import solutions & Custom Object records using the data loader
  • User mass delete
  • Initiate weekly export
  • Use storage

Analytics

  • Create custom reports
  • Use advanced filters
  • Use conditional highlighting
  • Use custom summary formulas
  • Use dashboards

Extending Salesforce CRM

  • Learn about custom objects
  • Learn about custom tabs
  • Learn about custom web tabs

The Appexchnage

  • The AppExchange
  • Install an app
  • Delete an app

Visual Force

  • Introduction and Tools
  • Purpose of Visualfoce
  • MVC Architecture

Controllers

  • Variables and Formulas
  • Standard Controllers and Standard List Controllers
  • Custom Controllers and Controller Extensions
  • Using static resources and custom components
  • Styling VF pages
  • Overriding buttons, links and tabs with VF
  • Using JavaScript in VF Pages
  • Advanced examples

 

APEX

  • Introduction to Apex
  • Pupose of Apex

Apex Fundamentals

  • Collections
  • Loops

Apex Scheduling

  • Triggers
  • Invoking Apex
  • Classes, Objects and Interfaces
  • Testing Apex
  • Dynamic Apex
  • Batch Apex
  • Debugging Apex
  • Deploying Apex
  • Developing Apex in managed packages

sObjects and the Database

  • What is an sObject
  • SOQL and SOSL Queries